hi!

i got another question... i set deleting the unpaid bookings for 1 day, and i'm realizing now that some bookings are deleted before the 24 hours, for example this morning i made some test bookings are there were deleted tonight.... is there a way to force the deletion to be at least after 24 hours? i don't know if this has something to do with my jomres cron job settings... right now it is set as "minicomponent" will it be better if i change it to "cron job"? or is it something else?


thanks!

If you have access to cron jobs on your hosting account, then it`s better to use cron jobs. What version of the plugin are you using? I released a new one (v1.5) that includes a fix for timezone issues. I think this will fix the problem with +/- a few hours when deleting/canceling a booking.

hi piranha,

i think i found the problem... i'm going to wait till tomorrow and see the time the booking is deleted... i'll let you know...

thanks!

Just remember: if the cron method is set to Minicomponent, then the website/jomres pages must be visited for the cron to run. If the site is not visited at a certain time, the cron will not run until the next visit. This may cause delays.

hi piranha!

what i thought was causing the time issues was that in the joomla general configuration i previously set up our time zone as UTC - 4:00 but it really is UTC - 4:30, but then the mails both plugins send didn't work :/ so i took it back to UTC - 4:00 and the unpaid bookings mails start to work again... but they still are sending before the 24 hours, most of them are sent 12 - 15 hours after the booking was made... i tried to set it using the cron job [instead of the minicomponent] but i guess i'm doing something wrong [i didn't find the option to attach a print screen of the plesk control panel configuration]...

i really appreciate your help,

thanks!

Please use the contact form and let me know the website link and login details (joomla admin, ftp and cpanel) and I`ll have a look.